Allergen Management & Consumer Advisory Checklist
Protect customers with allergies and stay legally compliant
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This checklist ensures all 14 major allergens (EU/UK) or Top 9 (USA) are properly identified, labelled, communicated to customers and safely handled in the kitchen to prevent cross-contact and allergic reactions.
Allergen Responsibility Team
Head Chef / Kitchen Manager
Name of the Head Chef
Allergen Champion
Designated trained staff member
Front of House Supervisor
Responsible for customer communication
General Manager
Final sign-off and audit
Allergen Program Summary
Objective: Eliminate cross-contact and ensure accurate allergen information is provided to every customer upon request or via clear labelling.
Due date: Ongoing daily | Full review every menu change
Status: Active
- ✓ Zero undeclared allergen incidents
- ✓ 100% staff pass allergen knowledge test quarterly
- ✓ Allergen matrix and signage always up-to-date
- ✓ Customer advisory statement visible on all menus
- ✓ Separate gluten-free / nut-free preparation protocols followed
Risk Without Proper Allergen Management
A single undeclared allergen can cause anaphylactic shock, hospitalisation or death. Consequences include multimillion-euro/dollar lawsuits, criminal prosecution (in cases of gross negligence), immediate closure orders, loss of licence, and irreversible damage to customer trust and brand.
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